I was in the elevator this morning in my hotel and on my way down to the first floor to meet my associate, Bill for breakfast. The elevator stopped and two guys got on. We nodded to acknowledge each other but they were friends and obviously worked together so they went right back to the conversation they were having before they got on board.
I heard one of them say, “How can Jim have made so much money being the way he is?” The other passenger looked at the guy and said, “Maybe it’s because of the way he is that he made so much money.”
Now I am not sure if these guys were talking about an employer, manager, friend, family member, or enemy. But I thought what an interesting thing to hear and how relevant it is to the management of dealerships and the retail automotive business.
You may not be the most popular person or make decisions that everybody likes, but when you are building an empire, you have to do what you know is in the best interest of your organization.